Anti-Spam Policy.
Last Updated: March 2024 • Mailwon maintains a zero-tolerance stance against Unsolicited Bulk Email (UBE). Our infrastructure is built for high-integrity transactional messaging.
Strictly Banned
- Purchased or Rented Email Lists
- Cold Outreach / Lead Generation
- Publicly Scraped Contacts
- Co-Registration Database Sharing
Allowed Content
- Double Opt-in Newsletters
- Transactional OTPs & Notifications
- Account Verification Messages
- Confirmed Password Resets
1. Definition of Spam
Mailwon defines spam as any electronic mail message transmitted to a recipient who has not explicitly granted verifiable permission to receive it. We align our definitions with the CAN-SPAM Act, CASL, and GDPR regulations.
2. Sender Requirements
RFC 8058 Compliance
Every marketing or non-transactional email must include a One-Click Unsubscribe header.
Identity Verification
All sending domains must have valid SPF, DKIM, and DMARC records before transmission.
Postal Address
A valid physical postal address of the sender must be clearly visible in every email footer.
3. Automated Reputation Guard
Our platform is directly integrated with **AWS SES Feedback Loops (FBL)**. We automatically process:
Accounts exceeding these global benchmarks are subject to immediate suspension to protect our network reputation.
Report Abuse
We investigate every report. If you’ve received spam from a Mailwon customer, please contact our security team immediately atabuse@mailwon.com.
Go to Abuse ConsoleMailwon Infrastructure is Optimized for Trusted Delivery